Assured Assistance
A locally owned home care agency in Reading, PA, since 2003. Not a franchise. One office on Kenhorst Boulevard.
- HOME
- ABOUT
Your Local Team. Your Neighbors. Your Care.
Since opening our doors in Reading in 2003, Assured Assistance has remained locally owned and operated, with one office and a team that knows the community we serve. The people who answer your calls, coordinate your caregiver, and visit your home all work right here at 225 N. Kenhorst Blvd. You're talking to the people responsible for your care.
To help seniors age with dignity in the home they love by providing quality service through exceptional caregivers.
Home doesn't have to mean a house. It might be the place they lived for 60 years, the apartment they moved into last spring, or the room in a personal care or assisted living community. Wherever they call home, our caregivers can provide the personal attention and everyday support to help them feel comfortable, connected, and cared for.

- 2003The year our office opened in Reading
- 6People in our office on Kenhorst Blvd.
- 24/7Office staff on call, no answering service
- 100%Of our caregivers are our own employees
What we hold ourselves to
Three lines from the vision our office wrote, and what each one looks like in the house.
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Empathy and compassion
"We go the extra mile without being asked."
In practiceThe favorite meal she mentioned, cooked the next week.
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Integrity
"We choose what is right over what is easy."
In practiceYou hear our limits on the first call, not the fifth.
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Excellence in quality care
"We bring our best selves to work every day."
In practiceA shower that takes as long as it takes.


"Kindness, compassion and care are the reasons I highly recommend Assured Assistance."
Holly Google reviewWhat you can count on
Every caregiver we send is our employee, and the office that hires them is the office that answers your call.
- Locally owned since 2003
- Our employees, not contractors
- Screened, bonded, and insured
- Trained by our own office
- Licensed by Pennsylvania
- Serving all of Berks County
The people who answer when you call
Six people. One office on Kenhorst Boulevard. When you call, you reach one of us.
Sherry KutzManaging Director
Nikita WhitfieldStaffing Coordinator
Katie KrammesScheduling Coordinator
Theresa StoyerAdministrative Coordinator
Megan SnyderScheduler
Kristin Galle, RN, BSNCase Manager

