Getting Started

Getting Started is Easy!

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Getting started with home care in Reading PA should feel simple, supportive, and stress‑free. At Assured Assistance, we guide you through each step so you feel confident and informed from the very first conversation. Whether you’re exploring care for a parent, spouse, or loved one, our team is here to help you understand your options and begin care with clarity and comfort.

 

We Are Great Listeners

To truly understand your needs, a trained care coordination manager meets confidentially and privately with you, your family, and—if appropriate—any other professionals you choose. Our goal is to listen closely so we can be both responsive and proactive in supporting your loved one.

Create a Customized Care Plan

Once we understand your goals, we develop a personalized care plan and match you with a dedicated caregiver. This ensures you receive the help you need—where, when, and how you want it. You can also explore our full list of services on our services page.

Begin Your Care

Your care doesn’t stop once services begin. We stay in touch regularly to ensure your needs are always met. Our team conducts confidential in‑home quality assurance visits to make sure we are accommodating your wishes, meeting your needs, and exceeding your expectations. This is a key part of the Assured Assistance Commitment to Quality.

For additional statewide resources, you can visit the Pennsylvania Department of Aging.

How to Get Started With Home Care

Beginning home care is easier than most families expect. Here’s what the process looks like:

1. Contact Us

Reach out by phone at 610‑796‑4737 or through our online contact form.

2. Share Your Loved One’s Needs

We listen carefully to understand routines, preferences, and safety concerns so we can recommend the right level of support.

3. Schedule a Free In‑Home Consultation

A care coordinator visits your home to learn more and begin shaping your personalized care plan.

4. Meet Your Caregiver

We match caregivers based on personality, experience, and care needs to ensure comfort and trust from day one.

Why Families Choose Assured Assistance

We are a trusted, non‑medical home care agency serving Berks County and the surrounding areas. Our caregivers provide companionship, personal care, meal preparation, light housekeeping, errands, and more. To learn more about home care standards nationwide, you can visit the Pennsylvania Department of Aging for helpful resources.